So, we knew already that communication is hard. Nothing new there, but here’s a few insights into why, the so called Wiio’s laws.
Remember the discussion about why we should no rely on documentation to share information? How about this law:
- Communication usually fails, except by accident
Sobering observation! Now, wouldn’t you wish you had talked to that developer yesterday instead of sending him that e-mail? You would have avoided a lot of problems today, wouldn’t you?