systems thinking

06/03/201028/12/2014 on behavior, complex, systems, systems thinking

How about the mistakes we did by not doing anything?

I’m sure there are many good quotes from Russel Ackoff. Here’s one that makes my day, I see this happening all the time! “Schools and other organizations use accounting systems that only record one type of mistakes. If you do something you should not have done you pay the price, but not when you don’t …

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